Terms and Conditions for use of the International Society for the Circular Economy (IS4CE) on-line Store

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products or services (Products/Services) listed on our website https://www.is4ce.org (our website) to you.  Please read these terms and conditions carefully before ordering any Products/Services from our website.  You should understand that by ordering any of our Products/Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

By using our website, you signify your agreement to be bound by these Terms and Conditions.

  1. Information about us

https://www.is4ce.org is a website operated by the International Society for the Circular Economy (we).  We are a society based in the United Kingdom with our registered office at Room 0.31 Streatham Court, Exeter Business School, University of Exeter, Rennes Drive, Exeter EX4 4PU

  1. Your status

By placing an order through our website, you warrant that:

(a) You are legally capable of entering into binding contracts; and

(b) You are at least 18 years old;

3. How the contract is formed between you and us

3.1  After placing an order, you will receive an e-mail from us acknowledging that we have received your order.  Please note that this does not mean that your order has been accepted.  Your order constitutes an offer to us to buy a Product/Service.  All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product/Service has been dispatched (the Dispatch Confirmation).  The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation. 

3.2 The Contract will relate only to those Products/Services whose dispatch we have confirmed in the Dispatch Confirmation.  We will not be obliged to supply any other Products/Services which may have been part of your order until the dispatch of such Products/Services has been confirmed in a separate Dispatch Confirmation.

  1. Consumer rights

4.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products/Services.  In this case, you will receive a full refund of the price paid for the Products/Services in accordance with our refunds policy**. 

4.3 You will not have any right to cancel a Contract for the supply of any of the following Products/Services or Services:

  • Conferences or Events (please see clause 8.2 below for applicable cancellation policy and charges.
  1. Availability and delivery

Your order for a Product/Servicewill be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances. 

  1. Risk and title

6.1 The Products/Services will be at your risk from the time of delivery.

6.2 Ownership of the Products/Services will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

  1. Price and payment

7.1 The price of any Products/Services will be as quoted on our website from time to time, except in cases of obvious error. 

7.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due. 

7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.

7.4 Payment for all Products/Services will normally be by credit or debit card.  Please note that we do not accept American Express

7.5 For purchases of Services from Event Exeter, other payment methods may be accepted – please contact Event Exeter via This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone +44 (0)300 555 0214.  If you choose to pay by an alternative method, you will still need to complete the online registration form up to the payment stage. This will procure a pending registration which will be confirmed once payment in full has been received. Please note that pending registrations will only be held for 7 days.

7.6  We accept no liability for:

(a) any payment not reaching the Society due to provision of incorrect account numbers or personal details.

(b) any payment which is refused or declined by your credit or debit card supplier for any reason.

(c) bringing to your attention the fact that your card supplier has declined payment. It is your responsibility to check that payment has been deducted from your account.

Our refunds policy

8.1 When you return a Product/Service to us:

(a) because you have cancelled the Contract between us within the seven-day cooling-off period we will process the refund due to you as soon as possible and, in any case, within [30] days of the day you have given notice of your cancellation. In this case, we will refund the credit balance of the Product, including the cost of sending the item to you.  However, you will be responsible for the cost of returning the item to us.

(b) for any other reason (for instance, because you have notified us that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product/Serviceis defective), we will examine the returned Product/Service and will notify you of your refund via e-mail within a reasonable period of time.  We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products/Services returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. 

8.2 If you cancel your order for a Conference or an Event, we will refund the value of the booking or any ticket sold upon proof of purchase, provided that cancellation takes please at least one month before the Conference or Event, unless the Conference or Event explicitly states that no refunds will be given.  When cancelled less than one month but more than ten (10) working days before the conference we will refund a percentage of 70% of the charge, unless the Conference or Event explicitly states that no refunds will be given. No refunds will be given for cancellation less than ten (10) working days before the conference or Event date or for non-attendance without notification, unless a refund is made entirely at the discretion of the Society. Notice of cancellation must be sent to the Society administration by email This email address is being protected from spambots. You need JavaScript enabled to view it. For events organized by Event Exeter, notice of cancellations must be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone +44 (0)300 555 0214.

8.3 A valid registration may be transferred to another person at a cost of £10 to cover administration.

8.4 We will only refund any money received from you using the same method originally used by you to pay for your purchase.

  1. Our liability

9.1 We warrant to you that any Product/Service purchased from us through our website is of satisfactory quality and reasonably fit for all the purposes for which Products/Services of the kind are commonly supplied. 

9.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product  or Service you purchased [and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us].

9.3 This does not include or limit in any way our liability:

(a) For death or personal injury caused by our negligence;

(b) Under section 2(3) of the Consumer Protection Act 1987;

(c) For fraud or fraudulent misrepresentation;

(d) For any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us;

(e) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage [and which are not foreseeable by you and us][and even if such losses result from a deliberate breach of these Terms by us that would entitle you to terminate the contract between us], including but not limited to:

(a) loss of income or revenue

(b) loss of business

(c) loss of profits or contracts

(d) loss of anticipated savings

(e) loss of data or

(f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise [, even if foreseeable];

provided that this clause 9.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 9.1 or clause 9.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 9.4.

  1. Import duty

10.1 If you order Products/Services from our website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount.  Please contact your local customs office for further information before placing your order.

10.2 Please also note that you must comply with all applicable laws and regulations of the country for which the Products/Services are destined.  We will not be liable for any breach by you of any such laws.

  1. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing.  When using our website, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

  1. Notices

All notices given by you to us must be given to the International Society for the Circular Economy (IS4CE) at This email address is being protected from spambots. You need JavaScript enabled to view it.. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 11 above.  Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

  1. Transfer of rights and obligations

13.1 The contract between you and us is binding on you and us and on our respective successors and assigns. 

13.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 

13.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

  1. Events outside our control

14.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). 

14.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action.

(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

(e) Impossibility of the use of public or private telecommunications networks.

(f) The acts, decrees, legislation, regulations or restrictions of any government.

14.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

  1. Waiver

15.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

15.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

15.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 12 above.

  1. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

  1. Entire agreement

17.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

17.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

17.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

  1. Our right to vary these terms and conditions

18.1 We have the right to revise and amend these terms and conditions from time to time. 

18.2 You will be subject to the policies and terms and conditions in force at the time that you order Products or Services from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

19. Law and jurisdiction

Contracts for the purchase of Products/Services through our website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.  Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

20. User Obligations

In registering for an IS4CE account, Users agree:

(a) To comply with these Terms and Conditions in their use of the Website;

(b) To ensure that any details supplied to IS4CE in order to register for such access are accurate and to advise promptly in the event that any such details change;

(c) To keep confidential any personal login password provided by IS4CE and to be fully responsible for any loss or damage resulting from use of any such password by any third party;

(d) To use the Website only for lawful purposes in a manner which does not infringe the rights of, or restrict or inhibit the use of the Website by any third party;

(e) Not to upload, post, transmit or distribute any material or information (i) where you do not own or have a licence to use the intellectual property rights in that material or (ii) which is unlawful of which is potentially harmful, threatening, abusive, defamatory, pornographic or otherwise obscene, racially or ethnically or otherwise objectionable or damaging to the reputation of the IS4CE; and

(f) Not to reverse engineer, decompile, copy or adapt any software or other code or scripts that form part of the Website nor attempt to transmit to or via the Website any information that contains a virus, worm, trojan, or other harmful or disruptive component.

(g) Users may create hypertext links to the Website [but not to any User Content Pages], provided that the link is not used in any misleading or defamatory context, nor otherwise associated with any unlawful activity.

(h) Except for material posted by Users, material contained in the Website is copyright ©IS4CE See our Copyright Notice page for more information.

21. Disclaimer

21.1 The Website contains links to other 3rd party sites and other 3rd party sites may link to this Website. IS4CE is not responsible for the content of any 3rd party website and accept no responsibility for material found on them or for any loss or damage that may arise from the use of such websites.

21.2 IS4CE cannot guarantee uninterrupted access to the Website or any linked websites. IS4CE accepts no responsibility for any claims, losses or damages (whether direct or indirect) arising from the unavailability of the Website or any part of it, or any linked website.

21.3 The information and materials on this Website are for general information purposes only and nothing contained within the Website shall be deemed to constitute any endorsement, quality assurance or recommendation in respect of any content on the Website. Content of the Website is subject to variation at any time without notice. IS4CE makes no warranties, representations or undertakings about any of the content of this Website (including without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content).

21.4 Subject to paragraph 22 below, IS4CE will not be responsible for, and excludes all liability in respect of, any claims, losses or damages (whether direct or indirect) arising out of or relating to the use of and/or reliance on the contents of the Website and/or the User Content Pages of the Website, and/or any material or content on linked sites accessed through the Website, and, in particular, IS4CE will not be liable in defamation, for breach of confidentiality or for intellectual property infringement in respect of any User-generated content, except to the extent that such liability cannot be excluded by law.

21.5 Nothing in these terms of use shall exclude liability for fraudulent misrepresentation by the IS4CE or its employees or for death or personal injury resulting from negligence on the part of IS4CE or its employees.

22. User Content Pages

22.1 Following the creation of a IS4CE account, Users have the right to post material on the Website (The Submitter) subject to these Terms and Conditions. The Submitter is wholly responsible for such submitted content and they shall only post material which they have personally created unless specific written consent has been obtained by from the original creator and copyright holder (The Creator) of that submitted material by The Submitter. All permissions required to submit The Creator’s material must be obtained in writing from the Creator and for this written permission to be made available immediately should any query arise which may warrant this requirement. Should any submitted material include the addition of third party trademarks, logos, designs or databases, or any photographs, images or drawings in which third party copyright may subsist, or anything else in respect of which a third party may claim ownership, is prohibited, unless specific consent for use has been obtained from the owning third party. The Submitter warrants that no third party copyright, trade mark or other intellectual property right is infringed by the submission or posting of any material by them, and by agreeing to these Terms and Conditions Users warrant that all necessary consents have been obtained in relation to the publication of all submitted material.

22.2 Subject to clause 17 The Submitter shall not post any personal data of any person on the Website. In this context 'personal data' means any data relating to a living individual who can be identified from that data. Inclusion of any sensitive personal data relating to any other person's racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health or condition, sexual life, or commission or proceedings for any offence committed or alleged to have been committed, the disposal of such proceedings or the sentence of any court in such proceedings is strictly prohibited.

22.3 In cases where The Submitter wishes to include the contact details of any individual or any other third party in the material that they post on the Website, they shall ensure that they seek appropriate consent and authorisation to include such details prior to the submitting of the information for publication on The Submitter’s Content Pages of the Website. IS4CE shall assume that all consent or authorisation has been obtained in respect of any such details provided by a The Submitter, and that such contact has agreed to be contacted by any third parties accessing the Website.

22.4 Any Submitter of their own details to be posted on the Website, agrees to their details being shared with any other Users including any Users accessing the Website, and/or only such Submitter entitled to post content on the Submitter Content Pages, as appropriate. Submitter’s from organisations other than IS4CE who post details about their services confirm their agreement to comments being posted about their services on the Website by other Users.

22.5 Posting of any material containing any confidential information of any third party by Users on the Website is prohibited. Confidential information includes any information which has been designated as confidential or which is by its nature confidential. IS4CE accepts no liability for the posting of any such confidential information or material by any Submitter.

22.6 The Submitter warrants that material posted by them is not false, offensive, defamatory, threatening, obscene or unlawful. Posting of any such material, or any inaccurate or misleading material on the Website is prohibited.

22.7 The Submitter acknowledges that in posting any content on the Website, they warrant that they have the right to do so and grant IS4CE a royalty-free, non-exclusive right to reproduce, adapt and/or publish any content solely for the purpose of displaying the content on the Website.

22.8 IS4CE does not claim any ownership or control over any content by the Submitter on the Website and nor does it screen, control, edit or conduct regular monitoring of the the Submitter’s Content Pages or any other Submitter’s generated material posted on the Website. IS4CE reserves the right to remove any information or material posted by the Submitter at any time, without notice or liability, if at any time the IS4CE becomes or is made aware that such material constitutes a breach by The Submitter of these Terms and Conditions, is otherwise unlawful or IS4CE deems its removal necessary for any other reason. If IS4CE considers that the Submitter is using the Website and/or the Submitter’s Content Pages in a manner detrimental to the Website or other users of the Website, for an unlawful purpose, or in a manner which it otherwise deems to be unlawful and/or contrary to the Terms and Conditions, IS4CE reserves the right to terminate the Submitter’s right to post on the Website along with access the Submitter has to Content Pages and tools via their IS4CE Account. In this event, the IS4CE also reserve the right to terminate immediately any IS4CE related Membership/s should any such breach have been made by the Submitter and that no claim can be made by the Submitter as regards any form of compensation, return of fees or renumeration by that Member.

22.9 IS4CE will keep confidential all information submitted by Users to the User Content Pages which is marked as confidential and/or commercially sensitive and will not disclose the same to third parties   This obligation shall not apply to any information which a) is or becomes generally available to the public (other than as a result of its disclosure by the receiving party in breach of this clause) or b) was available to the receiving party on a non-confidential basis before disclosure by the disclosing party, c) was, is or becomes available to the receiving party on a non-confidential basis from a person who, to the receiving party's knowledge, is not bound by a confidentiality agreement with the disclosing party or otherwise prohibited from disclosing the information to the receiving party or d) required to be disclosed by law, by any governmental or other regulatory authority

22.10 Users should be aware that IS4CEis under an obligation under the Freedom of Information Act   2002 to respond to requests from third party individuals or entities for information which it holds, and therefore may be obliged to make disclosures of any material posted on User Content Pages (whether accessible to the public or not) provided none of the exceptions to disclosure under the said Act apply. IS4CE reserves the right to make this decision without consent from the User but will notify the User of its decision.

22.11 Users acknowledge that all documents and information, including details relating to any projects and contact details, posted on the Website will be publicly available (except in cases where the User posts to a specific page on the User Content Pages, in relation to which access is limited to the other Users with rights to access the page in question, (a "Group")). Users will ensure that any information which is confidential or commercially sensitive is only posted to pages on the User Content Pages. Any references in these Terms and Conditions to Website and/or User Content Pages shall include Groups. It is the responsibility of each User to keep all material posted by it on the Website, including but not limited to documents, details of projects and contact details, up to date.

23. Access and Groups

23.1 Access to some of the content of the Website and User Content Pages is restricted to persons who have a IS4CE account and/or are authorised by IS4CE. In addition, access to some content of a Group is restricted to certain Users who are members of that Group.

23.2 At the request of a User, IS4CE may set up a Group, and invite certain other Users to become members of the Group. Membership of a Group by any User is at the discretion of IS4CE who may invite Users to join a Group, or terminate the existing membership of any Group at any time. IS4CE reserves the right to appoint a User to manage any Group on its behalf at any time. IS4CE does not screen, control, edit or conduct regular monitoring of the content posted by Users who are members of a Group and these Terms and Conditions shall apply to all content posted within a Group.

24 Registration/ Personal data

24 .1 Any personal data that you supply to the website will be treated in accordance with the law on personal data contained in the Data Protection Act 1998.

24 .2 IS4CE will keep your data as long as you are registered or until you have closed the account yourself. For legal reasons we are obliged to continue to hold a copy of any invoicing/financial information we may have regarding our Members for a period of up to 6 years from the financial year end, after a Member’s account has been closed. You can view and edit your personal data, account and any content you have provided to the Website at any time by logging into "My Area" under the Member’s menu and using the tools available to do this. If you wish to cancel your account, you can either contact the admin sing the contact for on this website and we will remove your registration details from our system and your account will be deleted. You may also do this at anytime yourself through your Membership profile page.